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Knowledge Base
Gym Management Software
Gym Management Software
Onboarding & New Users
(10)
Add Athlete Membership Packages
Before Canceling Your Previous GMS
Choose a Launch Date
Invite Athletes to Activate Kilo
Post-Launch Audit
View all articles in Onboarding & New Users
Calendar & Scheduling
(13)
Bulk-Reserve Athletes for Recurring Classes
Reschedule with Drag and Drop
Edit Scheduled Events
Embed Your Calendar on Your Website
End or Delete a Recurring Event
View all articles in Calendar & Scheduling
Events: Classes, Appointments & Locations
(5)
Add Appointment and Class Events
Add Locations
Display Workout of the Day on a TV
Set Up a Friday Night Lights or Open Event
Bulk and Recurring Scheduling in Kilo GMS
View all articles in Events: Classes, Appointments & Locations
Packages & Memberships
(21)
Build Packages: Basics
Set Up Billing Plans for Packages
Add New Event Types to Existing Packages
Apply a Package to an Athlete
AutoRenew vs. AutoPay
View all articles in Packages & Memberships
Retail, Fees & Misc.
(3)
Create and Charge for Retail Items
Charge for Fees and Miscellaneous Products
Set Up Gift Cards
View all articles in Retail, Fees & Misc.
Sales Portal
(3)
Sales Portal Overview (with Athlete View)
Private Links for Packages
Purchase on Behalf of an Athlete
View all articles in Sales Portal
Athletes
(18)
Self-Book Appointments (Athlete App)
Athlete Communication History
Access the Sales Portal in the Athlete App
Athlete DND
Athlete Status History
View all articles in Athletes
Staff
(6)
Staff App Overview
Coach Availability
Add a Staff Profile to an Existing Athlete
Retire a Staff Profile (For Gym Owners)
Understand Staff Profiles and Permissions
View all articles in Staff
Documents (Waivers & Contracts)
(2)
Create Waiver & Contract Templates
Have Athletes Sign Documents
View all articles in Documents (Waivers & Contracts)
Invoices & Payments
(9)
Failure Notices and Locked Payment Methods
Invoice Delivery
Issue a Partial Refund
Record Offline and Alternative Payments
Make Sure a New Payment Method Is Used
View all articles in Invoices & Payments
Workout Tracker
(8)
Workout Tracker Overview
Build Workouts in the Workout Tracker
Manage Your Movement Library
Assign Workouts to Classes
Use the Whiteboard and Log Results During Class
View all articles in Workout Tracker
Payroll
(4)
Payroll Features Overview
Set Up Commission-Based Pay Rates
Download Closed Pay Periods in Bulk
Payroll Reports: Owner View and Staff View
View all articles in Payroll
Reports
(13)
Accounting Reports
Athlete Reports
Attendance Reports
Birthday Report
Business Metrics
View all articles in Reports
Notifications Flows
(6)
Notification Flows in Kilo GMS
Notification Message Templates
Sender Details for Email Notifications
Use GLM Flows for Direct Purchases (Package Started)
Use GLM Flows for Free-Intro Trials (Status Updated)
View all articles in Notifications Flows
Kiosk
(1)
Kiosk and Athlete Check-In
View all articles in Kiosk
Account, Settings & Integrations
(6)
Update Account Details
Update Account Settings
Using the Hybrid AF Integration with Kilo GMS
How the Kilo–GLM Integration Works
Automating GLM from Kilo Events
View all articles in Account, Settings & Integrations