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Aug 25

Tip of the Week

Tip of the Week #103: Voice AI Agents in Gym Lead Machine

You can now set up a Voice AI Agent in Gym Lead Machine to answer inbound calls to your gym automatically. Your agent can greet callers, collect their info, answer questions from your Knowledge Base, book appointments, and hand off...

Aug 18

Tip of the Week

Tip of the Week #102: How to Set Up Conversation AI Bots

This week's tip is about getting more out of your Gym Lead Machine Conversation AI: the quality of your agent's prompt makes the difference between a bot that sounds generic and one that sounds like your gym. A clear personality,...

Aug 12

Feature Updates

Bulk and Recurring Scheduling for Appointments and Classes

You can now create multiple appointments or classes in a single scheduling flow, whether they're one-off sessions on different dates or part of a recurring series. This means less repetitive clicking and fewer notifications flooding your athletes' and coaches' inboxes...

Aug 12

Feature Updates

Stripe Dashboard Access for All Gyms in Kilo GMS

The Stripe Dashboard is now available to every Kilo GMS account with an active Stripe connection, not just Custom Connect accounts. Gym Owners can also control which staff members are allowed to see it with a new Stripe permission. Every...

Aug 11

Feature Updates

Introducing Committed Club: A Built-In Way to Recognize Your Most Consistent Athletes

We're excited to launch Committed Club, a new loyalty feature built right into Kilo GMS. It gives every athlete a simple monthly check-in goal — and gives you real-time visibility into who's completed it, who's close, and who's building a streak. No...

Aug 11

Tip of the Week

Tip of the Week #101: Find and Replace in the GLM Workflow Builder

You can now find and replace custom values, tags, and text inside a single workflow, right from the Workflow Builder. Instead of opening actions one by one, use the new Find panel to jump between matches and update them from...

Aug 11

Feature Updates

New: Payment, Calendar, and System Emails Now Exempt from DND in Gym Lead Machine

Contacts marked as Do Not Disturb (DND) in Gym Lead Machine no longer miss critical account emails. Payment and invoice emails, calendar notifications, and system notifications are now delivered even when a contact has DND turned on, so essential communications...

Aug 5

Tip of the Week

Tip Of the Week #100: Generate Submission Documents and Save Progress for Forms, Surveys, and Quizzes in GLM

Forms, Surveys, and Quizzes in Gym Lead Machine just got two new settings: Generate Submission Document and Save Progress. Together, they cut down on manual document handling and make longer forms easier for your leads and members to finish. Turn...

Aug 4

Feature Updates

Leaderboard Rankings Now Live in the Workout Tracker

You can now see real-time, competitive rankings on the Leaderboard in Workout Tracker. Coaches see live standings in the Kiosk while a class is logging results, and athletes can check their own rank and percentile right in the Athlete App...

Jul 28

Tip of the Week

Tip of the Week #99 - Create a Knowledge Base in GLM

Your AI agents can now pull answers directly from your gym's own content. The new Knowledge Base in Gym Lead Machine lets you crawl your website and Google Docs, add manual FAQs, and give your AI agents accurate, gym-specific information...

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