You can stop an athlete from receiving email and SMS notifications from Kilo GMS by setting Do Not Disturb (DND) in their notification settings. Use this when an athlete asks to stop receiving messages from your gym, and turn their notifications back on any time they ask to start receiving them again.
What you can do with Do Not Disturb
- Stop email notifications for an athlete who has asked not to receive them
- Stop SMS notifications for an athlete who has asked not to receive them
- Turn an athlete's notifications back on if they change their mind
How do I turn off notifications for an athlete?
- Open the athlete's profile.
- Click the blue Actions button.
- Click Notification Settings.
- Click Off for each notification type the athlete has asked to stop receiving.
- Click Save.
The athlete stops receiving the notification types you turned off.
How do I turn an athlete's notifications back on?
If an athlete asks to start receiving notifications again, turn the notifications back on and save your changes.
- Open the athlete's profile.
- Click the blue Actions button.
- Click Notification Settings.
- Turn on each notification type the athlete wants to receive again.
- Click Save.
Does Do Not Disturb in Kilo GMS also apply in Gym Lead Machine?
No. Do Not Disturb in Kilo GMS and Do Not Disturb in Gym Lead Machine are set separately, and changing one does not change the other. If an athlete asks to stop receiving messages from your gym and they are also a contact in Gym Lead Machine, set DND in both places so they stop receiving messages from both products.
If you have questions about Do Not Disturb notification settings in Kilo GMS, our Support team is happy to help. Reach us at hello@usekilo.com.