You can now show the note staff wrote on an invoice in your invoice emails and texts. Templates for the six invoice flows in Kilo GMS have a new Invoice Notes variable: add it to a template, and the invoice's note appears in the message.

• Available on six invoice triggers: Payment Successful, Payment Failed, Invoice Voided, Invoice Past Due, Invoice Upcoming, and Payment on Autopay Upcoming

• Emails keep the note's formatting, and SMS messages show it as plain text

• Subject lines never include the note

• Existing templates stay as they are until you add the variable

Warning

Once you add Invoice Notes to an athlete-facing template, every note on that invoice is sent to the athlete, including older notes written for internal use, such as collections history or the reason for a hold. Review the notes on your open invoices before adding the variable.

For the full walkthrough, see Managing Invoice Actions and Activity Tracking.