We’re excited to introduce new triggers that give you more flexibility to automate communication and follow-up based on what’s happening with your athletes.

Here are the new triggers to try this week:

• Trial member reserved a class: let a coach know as soon as a trial member books, so they're ready to welcome them.

• Late cancel and no-show: get notified when an athlete is marked as a late cancel or no-show, or send the athlete a follow-up. Coach notifications go to the coach assigned to that event.

• Unsigned document: remind athletes to sign an outstanding document.

To get started, go to Menu → Notifications → Automation Flow Builder. Check out the video below for a quick look, and see the KB article for full setup and confirmation details.

For the full walkthrough, see Notification Flows in Kilo GMS.