You can update your own contact details, address, emergency contact, and medical notes from the General Information section of your account. Keeping these current matters because your gym uses them to reach you and to know who to contact if something happens during a session.
What you can do
Update your name
Update your email address and phone number
Update your address
Update your emergency contact information
Update your medical notes
Update your information
Go to Account.
Find General Information and select Edit.
Update any of the fields you need to change.
Select Save.
Your changes are visible to your gym straight away.
Frequently asked questions
Is this the same as the email address I log in with?
Check both, because they are edited in different places. Your contact email lives here in General Information, and your login email is changed under Account → Switch Profiles → Edit Login. Update both if you want everything going to the same address.
Why does my gym ask for emergency contact and medical notes?
So your coaches know who to call and what to be aware of during a session. Your gym decides what it needs here, so ask them if you are not sure how much detail to include.
Who can see my medical notes?
Your gym can. These fields exist so your coaching staff have the information they need. Contact your gym administrator if you have questions about how they handle it.
I cannot change one of the fields. What should I do?
Contact your gym administrator. Some details may be managed by your gym rather than edited by you.
Helpful tips
Update your phone number and email as soon as they change, so confirmations and reminders reach you
Keep your emergency contact current, especially if the person you listed has changed number
Add medical notes your coaches should know about before your first session
Update your login email separately if you want it to match your new contact email
If you have questions about your account, your membership, or the classes at your gym, contact your gym administrator. They manage your account in Kilo and can help you directly.