Enhanced Credit Assignment for Recurring Appts & Bulk Reservations
We’ve made an update to how credits are applied to reservations in Kilo—designed to give you more flexibility and make managing uncredited reservations easier and more intuitive.
We heard your feedback—especially around recurring appointments and bulk class reservations sometimes showing as uncredited even when credits were available. This update is all about solving that challenge and giving you more control when managing scheduling in advance.
🆕 What’s New:
- Automatic Credit Assignment (Improved): If a reservation is uncredited but has a valid credit available, Kilo will now automatically assign that credit nightly, in chronological order, for any reservations within the next 30 days.
Manual Credit Assignment:
You can now manually assign or reassign credits to uncredited reservations at any time, right from the Athlete profile.
These changes help ensure credits are used where they’re needed, without you having to chase them down.This is especially useful when:- Members are booked for recurring appointments or multiple classes in bulk.
- You manually adjust reservations or class availability.
- Credits become available after the reservation was originally made.
ℹ️ What’s Staying the Same:
- Single Class Reservations: Still get credited immediately when booked, just like before.
- Single Appointments: No change—credits are still assigned right away.
This update improves how the system handles more complex scheduling needs while keeping things running automatically in the background.
If you have further questions about how credits are assigned in Kilo, please reach out to Support at hello@usekilo.com.