Client Email Template for New Kilo Users (Announcement)

New Kilo gym management system users may use this email template to announce the change in systems to their client base.

A follow-up email with specific details for finding and using Kilo is found here.

Dear [Gym Name] Members,
We hope this email finds you well and motivated on your fitness journey. We have some exciting news to share that will enhance your experience at [Gym Name].
In our constant effort to improve and streamline our services, we are thrilled to announce that we will be implementing a new member management software called Kilo. This state-of-the-art system is designed to make your membership management experience smoother, more convenient, and user-friendly.

What Can You Expect from Kilo?
Kilo offers features that will simplify your interactions with the gym and help you stay focused on your fitness goals:
  1. Easy Check-In: Streamlined check-in processes to get you into the gym faster and with less hassle.
  2. Online Booking: Schedule your classes and training sessions conveniently from the comfort of your home or on the go.
  3. Billing and Membership Management: Effortlessly view your membership, update your payment method, and track your package usage.

When Will Kilo Be Implemented?
We are currently in the process of transitioning to Kilo, and we aim to have it fully operational by [Implementation Date]. During this transition period, our team will be on hand to assist you with any questions or concerns you may have.

How Will This Affect You?
Rest assured, our primary goal is to enhance your gym experience. We understand that adapting to a new system may require a bit of adjustment, and we are committed to providing you with all the necessary support and guidance to make this transition as seamless as possible.
In the coming weeks, you will receive detailed instructions on how to access and use the Kilo platform. Our team will also be available for any in-person or remote assistance you may require.

If you have any immediate questions or concerns about this transition, please do not hesitate to contact us.
We appreciate your continued support and dedication to [Gym Name]. Together, we look forward to reaching new fitness milestones with the help of Kilo.

Thank you for being part of our fitness community!