Linq Blue-How to Set Up Missed Call Text-Backs

If someone calls your gym and no one picks up, don’t let that lead go cold! You can automatically send them a text message right after the missed call—no typing needed.

Here’s how to set it up in Gym Lead Machine using Linq Blue.

🚀 Step 1: Open Your Workflows

1. Log into your Gym Lead Machine account.
2. Click on “Automation” from the left-hand menu.
3. Click “+ Create Workflow” and choose “Start from Scratch”
4. Name your workflow something like “Missed Call Text”

🔔 Step 2: Set the Trigger

1. Click “Add Trigger”
2. Choose “Call Status”
3. In Filters, set:
   1. Call Direction = Incoming
   2. Call Status= Busy, Voicemail, and No Answer
4. Click “Save Trigger”

This tells the system to start the workflow whenever a call is missed.

✍️ Step 3: Add the Text Message

1. Click the “+” under the trigger
2. Choose “Send SMS”
3. Make sure your Linq Blue number is selected as the "From" number
4. Type your message (you can copy this example):

Hey! Sorry we missed your call. This is {{user.first_name}}—how can we help? 

5. Click “Save”

✅ Step 4: Turn It On

At the top right, switch the workflow from “Draft” to “Publish”

That’s it! Now when someone calls and no one answers, they’ll automatically get a friendly text from your gym.

Here is an example of what it can look like:

🧠 Need to Know:

• Make sure your gym’s phone number is set up with Linq Blue and can send texts.
• You can test this by calling your number and watching the automation kick in.