Kiosk and Athlete Check-In

The goal of the Kiosk and Athlete check-in experience is to make check-ins faster, clearer, and easier for both staff and members. If you’re looking for a smooth check-in process with clear visibility into class eligibility, the Kiosk feature helps keep everything simple and easy to manage.

🎥 Video walkthrough can be viewed here!

Check-ins via Events on the Schedule

  1. Event Navigation

    When you open an Event on the Schedule, the Reservations tab appears first instead of the Details tab — helping you get straight to the action.

  2. Fast Check-Ins

    The Check-In button is conveniently displayed within the Reservations tab. Checking in an Athlete via the Schedule requires only 2 clicks — making the process quick and smooth.


Check-ins via the Kiosk

  1. Staff Kiosk View

    Staff can easily view all classes happening that day, check athletes in, and even see who is eligible for a class (even if they haven’t reserved). The Eligible view is also available from the Reservations tab in the Event menu.

  2. Athlete alerts are visible under each tab and the overall sizing of the check in process has been updated for easier viewing.

    Desktop view of Staff Kiosk
  3. From the mobile app, staff can tap the screen icon to launch the Staff Kiosk view — giving them a quick look at all upcoming events and easy access to check-ins.
Mobile view

  1. Athlete Kiosk Mode

    Athletes can easily locate their name on the Reserved, Checked In, or Eligible tabs.

    1. By opening an upcoming class via the See Class button, athletes can simply locate their name on the list of reserved athletes and check in without searching and with a single click.

    2. If needed Athletes may search for their name on the Reserved or Eligible lists.

  2. You have the ability to lock the Kiosk on a "front-desk" iPad or computer by entering Athlete Mode via the button in the top right. This mode prevents athletes from accessing sensitive data when they self-check in to classes or appointments.


If you have questions about using the Kiosk in Kilo, contact our Support team at hello@usekilo.com