Gym Lead Machine: Complete Reporting Guide

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From your Dashboard, click Reporting to access six powerful modules that track every aspect of your gym's lead-to-member journey.

1. Custom Reports

Craft any report you need:

  • Build from scratch or choose from pre-built templates.
  • Pull in key dashboard metrics (appointments, calls, pipeline statuses).
  • Schedule automatic email delivery—daily, weekly, monthly.

    This ensures you and your team stay informed without logging in daily.

Pro Tip: Use templates for fast insights like “Weekly Lead Summary” or “Appointments vs. Conversions.”


2. Attribution Reports

Essential for understanding lead sources and ROI:

  • Tie each contact/opportunity back to campaigns, UTMs, ads, or referral sources.
  • View Source (first touch) and Conversion reports to see which channels convert best.
  • Adjust date filters to compare performance over time.

Why it matters for gyms: Identify which ads, social platforms, or promotions drive the most high-quality leads, then double down on what works.


3. Call Reports

Track your communication with prospects:

  • Monitor total inbound and outbound calls.
  • View answered vs. missed calls, call duration, and top sources.
  • Expand individual line logs to review timestamp, direction, and listen to recordings.
  • Export as CSV for deeper analysis or to share with coaching staff.

Pro Tip: Monitor call trends to improve follow-up team performance and reduce missed leads.


4. Agent Reports

Perfect for gyms managing a team of coaches or lead agents:

  • Available on Agency Pro-level accounts.
  • See each staff member's performance: opportunities, conversions, SMS/email volume, and calls.
  • Leaderboards highlight top performers.
  • Compare performance across time periods and identify training opportunities.



5. Appointment Reports

Optimize your booking and show rates:

  • Track appointments scheduled, confirmed, no-shows, and cancellations.
  • Filter by creation source (e.g., SMS link vs. website widget).
  • Export data to monitor show rates and conversions weekly.

Pro Tip: Use this report to identify booking friction (like low show rates) and test follow-up reminders or incentives.


6. Marketing Audit Reports

A newer module for a full marketing health check:

  • Evaluate your systems based on key categories—ads, funnels, lead follow-ups, and more.
  • Compare current performance across time periods.
  • Get specific, actionable recommendations for improvement.

Why this matters: It’s like your monthly digital marketing check-up—ensuring nothing critical slips between the cracks.


✅ Putting It All Together: Monthly Gym Growth Routine

Task Tool & Goal
Audit marketing channels Attribution Report—identify best ad/campaign sources
Review communication Call Report—check response efficiency and quality
Track staff performance Agent Report—highlight top agent + coaching needs
Analyze booking flow Appointment Report—measure show rates and optimize reminders
Stay informed Custom Reports—automate weekly/monthly email digests
Strategic review Marketing Audit—monthly deep dive to boost ROI


🚀 Advanced Tips

  1. Aggregate with BI Tools:

    For deeper insights, export to Google Sheets, Power BI, or Looker Studio using tools like Coupler.io.

    • It's perfect for cross-channel dashboards (e.g., combining gym leads, Google Ads spend, membership revenue).
  2. BI Automation:

    Automate refresh cycles so your dashboards update in real-time, not manually.

  3. Download & Audit:

    CSV exports (from Call, Appointment, Custom) allow offline deep analysis and historical comparisons.

  4. Staff Incentives Dashboard:

    Use Agent Reports to create competition or incentive programs—e.g., “Top Agent of the Month.”


Summary

Gym Lead Machine’s Reporting section gives you full transparency over:

  • Lead origins
  • Team performance
  • Call response
  • Appointments
  • Overall marketing health

By combining strategic review and automated insights, you can make data-driven decisions, uncover growth opportunities, and strengthen your gym’s conversion engine.