Gym Lead Machine: Complete Reporting Guide
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From your Dashboard, click Reporting to access six powerful modules that track every aspect of your gym's lead-to-member journey.
1. Custom Reports
Craft any report you need:
- Build from scratch or choose from pre-built templates.
- Pull in key dashboard metrics (appointments, calls, pipeline statuses).
Schedule automatic email delivery—daily, weekly, monthly.
This ensures you and your team stay informed without logging in daily.
Pro Tip: Use templates for fast insights like “Weekly Lead Summary” or “Appointments vs. Conversions.”
2. Attribution Reports
Essential for understanding lead sources and ROI:
- Tie each contact/opportunity back to campaigns, UTMs, ads, or referral sources.
- View Source (first touch) and Conversion reports to see which channels convert best.
- Adjust date filters to compare performance over time.
Why it matters for gyms: Identify which ads, social platforms, or promotions drive the most high-quality leads, then double down on what works.
3. Call Reports
Track your communication with prospects:
- Monitor total inbound and outbound calls.
- View answered vs. missed calls, call duration, and top sources.
- Expand individual line logs to review timestamp, direction, and listen to recordings.
- Export as CSV for deeper analysis or to share with coaching staff.
Pro Tip: Monitor call trends to improve follow-up team performance and reduce missed leads.
4. Agent Reports
Perfect for gyms managing a team of coaches or lead agents:
- Available on Agency Pro-level accounts.
- See each staff member's performance: opportunities, conversions, SMS/email volume, and calls.
- Leaderboards highlight top performers.
- Compare performance across time periods and identify training opportunities.
5. Appointment Reports
Optimize your booking and show rates:
- Track appointments scheduled, confirmed, no-shows, and cancellations.
- Filter by creation source (e.g., SMS link vs. website widget).
- Export data to monitor show rates and conversions weekly.
Pro Tip: Use this report to identify booking friction (like low show rates) and test follow-up reminders or incentives.
6. Marketing Audit Reports
A newer module for a full marketing health check:
- Evaluate your systems based on key categories—ads, funnels, lead follow-ups, and more.
- Compare current performance across time periods.
- Get specific, actionable recommendations for improvement.
Why this matters: It’s like your monthly digital marketing check-up—ensuring nothing critical slips between the cracks.
✅ Putting It All Together: Monthly Gym Growth Routine
Task | Tool & Goal |
---|---|
Audit marketing channels | Attribution Report—identify best ad/campaign sources |
Review communication | Call Report—check response efficiency and quality |
Track staff performance | Agent Report—highlight top agent + coaching needs |
Analyze booking flow | Appointment Report—measure show rates and optimize reminders |
Stay informed | Custom Reports—automate weekly/monthly email digests |
Strategic review | Marketing Audit—monthly deep dive to boost ROI |
🚀 Advanced Tips
Aggregate with BI Tools:
For deeper insights, export to Google Sheets, Power BI, or Looker Studio using tools like Coupler.io.
- It's perfect for cross-channel dashboards (e.g., combining gym leads, Google Ads spend, membership revenue).
BI Automation:
Automate refresh cycles so your dashboards update in real-time, not manually.
Download & Audit:
CSV exports (from Call, Appointment, Custom) allow offline deep analysis and historical comparisons.
Staff Incentives Dashboard:
Use Agent Reports to create competition or incentive programs—e.g., “Top Agent of the Month.”
Summary
Gym Lead Machine’s Reporting section gives you full transparency over:
- Lead origins
- Team performance
- Call response
- Appointments
- Overall marketing health
By combining strategic review and automated insights, you can make data-driven decisions, uncover growth opportunities, and strengthen your gym’s conversion engine.