How to Build a Survey in Gym Lead Machine

Need more help? Contact our support team at hello@usekilo.com. We're here for you!

In this guide, we'll walk you through how to create a survey inside your Gym Lead Machine account using the Survey Builder. Surveys are a great way to collect feedback from your members, leads, or clients.


Step 1: Access the Survey Builder

  1. From your Gym Lead Machine dashboard, head over to the Sites section.
  2. At the top, you'll see the Surveys tab — click on that.

You can start with a pre-made template or build your survey from scratch. For this walkthrough, we'll create a survey from scratch with three simple questions.


Step 2: Build Your Survey

Once the Survey Builder opens, you'll see different elements you can add to your survey to make it your own.

Add Branding

  • First, let's add an image to the top of the survey for a touch of branding.
  • Simply drag the Image element onto the survey.
  • Upload your logo or preferred image.

Step 3: Add Your Questions

We'll add three types of questions to demonstrate some of the options available.

Question 1: Open-Ended

  • Drag the Single Line element onto your survey.
  • Enter your question:

    "Is there anything you would like to see improved?"

This allows members to type a short, open-ended response.


Question 2: Rating Scale

  • Drag the Rating element onto your survey.
  • Enter your question:

    "How likely are you to recommend us to a friend?"

    Adjust the rating settings:

    • Set the scale to 10 stars.
    • Label the lowest rating as "Not likely".
    • Label the highest rating as "Highly likely".

Question 3: Dropdown

  • Drag the Dropdown element onto your survey.
  • Enter your question:

    "Have you noticed results since joining?"

    Add the dropdown options:

    • Yes
    • No
    • Somewhat

Step 4: Save and Share Your Survey

When you're finished building:

  1. Click Save.

    To share your survey:

    • Click Integrate at the top.

      You can:

      • Copy the Embed Code to place the survey on your website.
      • Or, create a Share Link — simply copy and paste it into a browser or share it via email or text.

Step 5: View Survey Responses

After people complete your survey:

  • Inside the Survey Builder, click Submissions to view the responses.
  • Or, from the main Surveys tab, use the dropdown next to your survey to access Submissions there as well.

That's it!

You’ve successfully created a survey inside Gym Lead Machine. Surveys are a powerful tool to collect valuable feedback and keep your gym community engaged.

Need more help? Reach out to our support team anytime!