What to Do If My Website Goes Down

Don’t panic - just reach out to us and we’ll investigate.

Who to contact:

Email us at hello@usekilo.com

What to include:

  • Your gym name and website URL
  • A short description of what you see (e.g. blank page, error message, etc.)
  • A screenshot, if possible
  • When you first noticed the issue

We’ll get back to you as soon as possible and let you know what’s going on.