What to Do When You Lose Your Website Login Password

Forgot your password? No worries - it happens!

Here’s how to reset it:

Step-by-Step:

1. Go to your website login page

   Usually, it's your domain followed by /wp-admin

   Example: yourgym.com/wp-admin

2. Click on “Lost Credentials”

   You’ll find this link below the login form.

3. Enter your email address

   Use the same email you were given access with. Then click “Get New Password.”

4. Check your inbox

   You’ll receive an email with a link to reset your password. (Check your spam/junk folder if it doesn’t arrive within a few minutes.)

5. Create a new password

   Choose something secure that you’ll remember, and you’ll be back in!

Still having trouble? If the reset email doesn’t come through or you're not sure which email is connected to your account, reach out to us at hello@usekilo.com - we’ll help you get back in.