Automation Flow Builder

Important Reminder

The same Twilio phone number that is connected to your Gym Lead Machine account is also connected to your Kilo Gym Management System for the purposes of SMS notifications.

Your agreement limits your SMS usage to 1200 SMS segments per month, beyond which overage charges are applied.

Please use SMS notifications wisely to avoid overages and, when you do, keep them short and sweet to use as few segments as possible.

How to Create a New Flow

Note: The video below shows slightly different steps to access Flow, based on a previous version of the Kilo software. The steps below the video are up-to-date.

  1. Go to 'Notifications' — 'Automation Flow Builder' in your Kilo menu
  2. Select your triggering action from the Trigger menu
  3. Select the recipient type for this particular flow:
    1. Athlete - the athlete assigned to the class, appointment, payment, etc.
    2. Coach - the coach assigned to the class or appointment
    3. Staff - the Notification Email listed in your Kilo Account settings
  4. Select the notification type - email or SMS
    1. For SMS, see the important note above regarding monthly segment limits
  5. Select the message template if previously created or make a new one for this flow
    1. The Description should help you identify this template for future use or editing
    2. For emails, set the Subject line
    3. Create the body of the message using the text editor and the available custom values, which will fill in the proper information for the notification when sent.
  6. Save the new flow.

Have further questions about Flows in Kilo GMS? Reach out Support team at hello@usekilo.com.

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