🎯 Un-Cancel a Pending Package Cancellation
The Kilo team has made an important update to cancelling a package with an upcoming revised end date.
New to Athlete Packages: You may now undo a future package's cancellation date. The Team has provided flexibility to Owners with the ability to un-do the cancellation of a package in the future.
Here is what you will notice when you log in:
In the package Summary, if the Package End Date (Revised) is in the future, you now have the ability to un-cancel the future cancellation. This feature allows you to add a new end date or allow the package to continue in its original state.
To update the package, go to Actions —> select Undo Future Cancellation."
A confirmation will appear confirming this action will un-void upcoming invoices and the package will end on its original end date. Confirm — "Undo".
If a new 'cancellation date' is needed, you may now "Cancel Package Early" with the new cancellation date or cancel Package Now.
For further questions about updating Settings in Kilo, email our Support team at hello@usekilo.com.