The Calendar "Look Busy" Feature in GLM

Overview: "Look Busy" Feature

The "Look Busy" feature is designed to create a sense of urgency by making you appear more in demand on your booking widget. By hiding a certain percentage of your available time slots, this feature encourages potential clients to book quickly, believing that fewer slots are available. It’s important to note that this feature only impacts what is visible on the booking widget; all time slots remain fully available and bookable internally through the in-app appointment modal.

How Does "Look Busy" Work?

When you activate the "Look Busy" feature, you can choose a specific percentage of your available time slots to hide from the booking widget. The slots are hidden randomly based on the percentage you select.

• As clients book appointments, the number of visible slots remains constant until the actual number of available slots aligns with what is being shown on the widget.
• At that point, the widget updates to display the actual available slots.

Example:

• If you have four time slots available in a day and set the "Look Busy" feature to hide 50% of them, your clients will see only two available slots.
• If you have ten slots available and hide 50%, only five slots will appear on the booking widget.

How to Enable "Look Busy"

To enable the "Look Busy" feature:

• Go to Calendar Settings:
  • Log into your GLM account, navigate to Settings from the left menu, and select Calendars.
• Select the Desired Calendar:
  • Choose the calendar you wish to modify.
• Navigate to the Availability Tab:
  • Within the calendar settings, go to the Availability tab.
• Locate the Look Busy Option:
  • Find the "Look Busy" toggle and turn it on.
• Set the Percentage:
  • Enter the percentage of slots you want to hide (e.g., 25%, 50%).
• Save Your Changes:
  • Click Save to apply the changes.

Supported Calendar Types

The "Look Busy" feature is available for the following calendar types:

• Event Calendar: Used for specific events or appointments.
• Round Robin Calendar: Distributes appointments evenly among team members.
• Collective Calendar: Allows multiple users to collaborate on the same calendar.
• Service Calendar: Used to book specific services offered by your gym.

Important Notes

• Class Booking and Service Menu: The "Look Busy" feature does not apply to class bookings or service menus. These will show all available slots regardless of the setting.
• Appointment Modal: All slots remain visible and bookable within the in-app appointment modal, ensuring that the full schedule is accessible to your internal team.
• Recurring Appointments: For recurring appointments, hidden slots may still appear in future dates based on the "Look Busy" settings. However, they will be booked according to the original slot’s date and time and the recurrence settings.

By using the "Look Busy" feature strategically, you can manage how your availability appears to clients, encouraging them to book more promptly and potentially increasing your booking rates.