Troubleshooting the Dashboard in GLM
If you are having trouble with your GLM dashboard load speed, there are a few tricks you can use to fix this. You could be having a cache or temporary data issue.
Try using an alternate web browser (ie. Safari or Firefox) if that does not work you can try the following
You can start by clearing your cache in your browser. You will need to use specific instructions from your browser of preference:
If this does not work, you may want to consider using an alternate web browser or clear your site storage by using the instructions below for PC:
- Go to app.gymleadmachine.com
- Right click or CTRL + SHIFT + I
- Choose Inspect
- Choose Application
- Choose Clear Storage
- Click Clear Site Data button until circle is empty (1-2 times)
- Refresh page & sign into GLM
And these for Mac/Safari users:
- Select Preferences from the Safari menu or hold down the Command key and the comma key at the same time (Command+,).
- Go to the Privacy tab.
- You can click the Remove All Website Data button to remove all stored website data or click the Details button to remove data on a site-by-site basis.
- Find and select app.gymleadmachine.com
- Click Remove
- Click Done
- Go to app.gymleadmachine.com and sign in
Select Preferences from the Safari menu or hold down the Command key and the comma key at the same time (Command+,).If you are still having trouble please reach out to us at hello@usekilo.com and provide us with as much detail as possible so we can help you further.